Support for Audéo™ V
Get used to your Audéo V hearing aid
Find the answers to your most relevant questions on the slides below. Please be aware that these slides are for the Model of Audéo V 312. Although most of the instructions will also work for other Audéo V devices, please download the app for model specific instructions or read the user guide in the download section below.
Download the Phonak Guide app for Android
Download the Phonak Guide app for iOS
Getting started
Battery change
Take the sticker off the battery.
Battery change
Find the battery door and open it.
Battery change
Put the battery into the battery door. Make sure the + side faces up.
Battery change
Close the battery to turn ON the device.
Insert device
Identify the RIGHT (red) and LEFT (blue) device by color coding of the earpiece.
Insert device
Hold the hearing aid at the tube close to the earpiece.
Insert device
Insert the earpiece into your ear opening.
Insert device
Place the device body behind your ear. The earpiece should still be in your ear opening.
Insert device
If there is a cord to secure your device by the earpiece, tuck it into the bowl of your ear.